CHARLOTTE, N.C. — Ellis-Reid, a premier architectural millwork and interior detailing company serving luxury residential projects throughout the Carolinas, has appointed Ernest Benton as its chief operating officer.

Benton brings more than 20 years of manufacturing and operations leadership experience to Ellis-Reid. Throughout his career, he has helped growing companies improve operations, strengthen teams, and build systems that support efficient, high-quality work at scale.

His appointment comes during a period of growth and investment for Ellis-Reid as the company continues to expand its production capabilities and refining operations to support larger and more detailed custom residential projects.

“Craftsmanship and attention to detail have always been the foundation of Ellis-Reid. As we continue growing, our priority is making sure the operational side of the business evolves alongside the quality of the work itself,” said Tyler Privette, owner of Ellis-Reid. “Ernie brings the leadership and operational experience to help strengthen the systems, coordination, and infrastructure behind what we do, allowing our team to continue delivering the level of craftsmanship, precision, and client experience our work demands.”

Throughout his career, Benton has led large-scale operational initiatives, manufacturing expansions, and performance improvement strategies across multiple organizations. His background includes overseeing production operations, developing operational systems, improving accountability structures, and helping organizations build the infrastructure necessary for sustainable growth.

At Ellis-Reid, Benton will oversee operational strategy and execution across production, project coordination, installation support, and organizational infrastructure as the company continues investing in long-term operational excellence.

The addition of Benton reflects a broader strategic initiative underway at Ellis-Reid focused on strengthening leadership, expanding internal capabilities, improving operational flow, and continuing to elevate the client experience from initial engagement through final installation.

Known for its refined millwork, handcrafted detailing, and architecturally driven execution, Ellis-Reid partners with builders, architects, designers, and homeowners on some of the region’s most distinctive residential projects.